Runner Fee Policy
COLLECTION BY TSHOKY
To ensure efficient order handling and delivery coordination, Collection by Tshoky applies a Runner Fee based on the total number of items in your order.
Please review the runner fee structure below before placing your order.
What Is a Runner Fee?
The runner fee is an additional service fee charged per order to cover the cost of sourcing, handling, and coordinating your items prior to delivery. This fee is calculated based on the total number of items in your cart.
Runner Fee Breakdown
| Number of Items | Runner Fee |
|---|---|
| 1 item | R100 |
| 2–3 items | R150 |
| 4–5 items | R200 |
| 6 items | R250 |
| 7 items | R300 |
| 8–10 items | R350 |
| 11–15 items | R450 |
| 16–20 items | R500 |
Important Notes
- The runner fee is automatically calculated at checkout based on the total quantity of items in your cart.
- The runner fee is displayed separately from product prices and delivery charges.
- Runner fees are non-refundable.
- Any changes to your cart quantity may result in a change to the runner fee.
Need Assistance?
For any questions regarding runner fees or your order, please contact us at:
📧 boitshoko@collectionbytshoky.co.za